Repairs and Maintenance

Bill's Service Center is an authorized service center for select major brands — Ariens, Gravely, Hustler, RedMax and Stihl equipment, and Briggs & Stratton, Kawasaki and Kohler engines.  We focus on repairing gas-powered equipment, not electrical tools.

Effective May 12, 2023: We are no longer repairing lawn mowers made by Husqvarna or mowers made by Husqvarna that are branded with names such as Poulan, Poulan Pro, Dixon, Jonsered, etc. Craftsman lawn mowers that have a model number beginning with 917 were also made by Husqvarna. [Details]


$78.00 per hour
$25.00 / $40.00
A $25 minimum, non-refundable deposit will be required for most lawn mowers, pressure washers, generators, tillers and handheld equipment (e.g., blowers, chainsaws, trimmers, etc.) at the time they are dropped off or picked up by one of our drivers.

A $40 minimum, non-refundable deposit will be required for most rear engine riders, lawn tractors, stand-on equipment, zero-turn radius (ZTR) mowers, commercial walk-behind mowers, trailers, and service trucks at the time they are dropped off or picked up by one of our drivers.

Staff reserves the right to modify the amount of the deposit based on the type of equipment and/or type of repair.

The deposit will be applied to the final bill.
$25.00 / $40.00
All lawn mowers, pressure washers, generators, tillers and handheld equipment (e.g., blowers, chainsaws, trimmers, etc.) will be subject to a minimum shop / diagnosis fee of $25.

All rear engine riders, lawn tractors, zero-turn radius (ZTR) mowers, trailers and service trucks will be subject to a minimum shop / diagnosis fee of $40.

Any diagnosis that exceeds 20 minutes of shop time will be billed at the current shop rate.  (For example, the diagnosis of a ZTR hydraulic system may take 45 minutes and would therefore be billed at $54.)

Shop / diagnosis fees will be charged if the equipment or engine is deemed non-repairable or too costly to repair.
Non-repaired units will not be reassembled prior to being picked up, unless specifically requested at least two weekdays before such time.  Reassembly of a non-repaired unit will be billed at the shop rate and is not included in the diagnosis fee.
General repairs are taken on a first come, first served basis.  One exclusion to this policy is warranty work for equipment and engines that were purchased from Bill's — Ariens, Briggs & Stratton, Gravely, Hustler, Kawasaki, Kohler, RedMax, Ryan and Stihl.  Equipment and engines purchased elsewhere do not receive priority warranty status.

Our workload remains steady throughout the year with a spike during peak grass-growing season, periods of intense weather or high demand situations, such as winter service.  The days of having a "winter lull" are a thing of the past.  We rarely have a shop wait of less than two weeks at any time of the year.

Customers seeking routine maintenance or repairs of spring/summer equipment such as blowers, trimmers, mowers and ZTRs are encouraged to have this work completed before spring hits.  Customers with riding equipment can take advantage of our popular Winter Service Special.
$75.00
We offer pick up and delivery service for customers in who cannot haul their equipment.  The round trip cost is $75.  This service is offered for customers in Cottleville, Dardenne Prairie, Defiance, Flint Hill, Foristell, Harvester, Josephville, Lake St. Louis, Moscow Mills, New Melle, O'Fallon, Old Monroe, Orchard Farm, Portage des Sioux, St. Charles, St. Paul, St. Peters, Troy, Warrenton, Weldon Spring, Wentzville, Winfield, and Wright City.

If a pick up is scheduled in person or by phone, half of the pick up / delivery fee ($37.50), plus a minimum deposit ($25-40), will be collected and is non-refundable once the equipment has been picked up.  Customers will be charged the balance of the pick up / delivery fee ($37.50) if a non-repaired unit is delivered.

Customers looking for an inexpensive option may also rent one of our trailers.  Please call our Rental staff for details.
$10.00 ea. - Blade Off Unit
$20.00 ea. - Blade On Unit
$18.00 ea. - Snapper Ninja Blade Off Unit
$28.00 ea. - Snapper Ninja Blade On Unit
Blades dropped off Monday through Thursday will be ready two days later after 11 a.m.  Blades dropped off Friday and Saturday will be ready the following Tuesday after 11 a.m.

Blade with excessive wear will not be sharpened due to liability concerns.

We stock a wide range of new blades for many makes and models.
$8.00 ea. - Up to 20" Off Saw
$18.00 ea. - Up to 20" On Saw
$9.00 ea. - Up to 21"-30" Off Saw
$19.00 ea. - Up to 21"-30" On Saw
$10.00 ea. - Up to 31"-36" Off Saw
$20.00 ea. - Up to 31"-36" On Saw
Chains dropped off Monday through Thursday will be ready two days later after 11 a.m.  Chains dropped off Friday and Saturday will be ready the following Tuesday after 11 a.m.

We do not sharpen carbide-tipped chains.

Chains with excessive wear will not be sharpened due to liability concerns.

We stock a wide range of new chains for Stihl saws, as well as some Craftsman, Echo, Homelite, Husqvarna, and Poulan models.
$45.00 per set - Off Unit
$80.00 per set - On Unit
Blades must be bolted together on the unit so that we can separate and sharpen each blade individually.  Units that have blades riveted together cannot be sharpened.

Blade assemblies with missing parts will be repaired before pick up.  Parts and labor will be billed separately.

Hedge trimmer blade sharpening is not done in-house.  The wait time for this service will usually be a minimum of one week.  Further delays may be experienced if missing parts from the blade assembly are not in stock.
$8.00 ea. - Most Items
Yard tools include axes, hatchets, loppers, pruners and shovels.  Tools dropped off Monday through Thursday will be ready two days later after 11 a.m.  Tools dropped off Friday and Saturday will be ready the following Tuesday after 11 a.m.
$12.00 ea. - Tire Mounting Off Unit
$22.00 ea. - Tire Mounting On Unit
$12.00 ea. - Tube Installation Off Unit
$22.00 ea. - Tube Installation On Unit
Cost of tire, tube, valve stem, State of Missouri environmental fee, and disposal fee are billed separately.  Tires dropped off Monday through Thursday should be ready* within two days of being dropped off, excluding weekends.  Tires dropped off Friday and Saturday should be ready* the following Tuesday.

We stock many common lawn and garden tires and tubes.

* Delays may happen if the correct size or style of tire or tube is not in stock.
$20.00 ea. - Tire Mounting Off Unit
$30.00 ea. - Tire Mounting On Unit
THIS SERVICE IS SUSPENDED DUE TO A FIRE ON MARCH 1ST.
Cost of tire, State of Missouri environmental fee, and disposal fee are billed separately.  Tires dropped off Monday through Thursday should be ready* within two days of being dropped off, excluding weekends.  Tires dropped off Friday and Saturday should be ready* the following Tuesday.  Add $15 per tire if old tires have been gel or foam-filled.

We stock several common lawn and garden solid tires.

* Delays may happen if the correct size or style of tire is not in stock.
$18.00 plus parts ea. - Off Unit
$33.00 plus parts ea. - On Unit
Recoils dropped off Monday through Thursday should be ready* two days later after 11 a.m.  Recoils dropped off Friday and Saturday should be ready* the following Tuesday after 11 a.m.

* Delays may happen if the necessary parts are not in stock.